Packing: 20 PCS/box
Box size: 52*36*32.5
Gross weight: 16.2KG
Net weight: 15.5KG
Keyboard size: 31.2*10.3*3.9CM
Box size: 38.5*15.2*4.8CM
Product weight 556G
Box weight: 686G
K68 English details
Product repair:
1. If the product has quality problems (in the case of non-human damage), the buyer can be cumulative, such as the bad product accumulated to a certain number and then sent back for a one-time replacement, the good product can also be sent back together with the ordered goods at the next order.
2. Send us products that need to be repaired, please fill in correctly (specify the contact name, address, telephone number and product problem), we will return the product to you according to the contact address you fill in.
3. We are not responsible for the return freight of product repair, customers need to pay by themselves.
Replacement problem:
1. Different products have corresponding warranty periods (generally 3 months warranty). During the warranty period, if there is a quality problem, in the case of non-human damage, it can be replaced with a new one (depending on the degree of appearance damage of the product). Warranty period to be affixed
The warranty label on the product shall be valid for the period of validity (note: During the warranty period, the warranty label shall be kept clear, complete and free of artificial damage).
2. The customer's unsalable products, such as the need to return or replace the goods (the premise of the return must be that the goods should remain intact, without signs of damage or wear), the customer must contact our staff within 15 days after receiving the goods, more than the specified time, the product has no quality problems, can not be returned or replaced.
3. Man-made damage, packaging damage, non-returnable, special circumstances can be negotiated.
4. The buyer has just received the product and found that there is a problem (such as: the product model is wrong, the product is short of accessories, etc.). Contact us within 24 hours after signing
The transaction is stated
